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Prisello Group

Legal: Privacy Policy

Prisello Private Limited ("Prisello Group", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit or interact with the Prisello Group corporate website, contact us, submit an enquiry, apply for a role, subscribe to communications where available, or otherwise interact with Prisello Group through channels covered by this Policy.

Last updated: September 2026

About Prisello Group

Prisello Group is the corporate brand of Prisello Private Limited, a privately held company operating businesses across technology services, SaaS products and consumer commerce.

Our current portfolio includes:

  • DigiPix Media — Technology Services & Software Development
  • DigiPix Flow — CRM SaaS Platform
  • Aayuvedic Herbals — Ayurvedic Wellness Brand

This Privacy Policy primarily applies to the Prisello Group corporate website and the Prisello Group-level interactions described in this Policy.

Scope of This Privacy Policy

This Policy Applies To

This Privacy Policy applies when you:

  • Visit prisello.in
  • Use the Prisello Group Contact page
  • Submit a corporate enquiry
  • Submit a partnership or business enquiry
  • Contact Prisello Group regarding media or press matters
  • Contact Prisello Group regarding vendors or suppliers
  • Submit information relating to careers or recruitment through Prisello Group
  • Subscribe to Prisello Group communications if such functionality is enabled
  • Interact with Prisello Group through another channel that refers to this Privacy Policy

Portfolio Business Websites

DigiPix Media, DigiPix Flow and Aayuvedic Herbals may operate their own websites, products, applications, stores, forms, accounts and customer-support channels.

Those services may collect different categories of personal data for different purposes.

Where a portfolio business provides its own privacy notice or privacy policy, that policy applies to the relevant business service.

External Services

This Policy does not automatically apply to third-party websites, platforms or services linked from the Prisello Group website.

You should review the privacy information provided by those third parties before submitting personal information to them.

Information We May Collect

The information we collect depends on how you interact with Prisello Group.

We aim to collect only information reasonably necessary for the relevant purpose.

Information You Provide Directly

You may provide personal information when submitting a form, contacting us or otherwise communicating with Prisello Group.

This may include:

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Job title
  • Business information
  • Enquiry category
  • Subject of enquiry
  • Message content
  • Communication preferences
  • Information included in correspondence
  • Any other information you choose to provide

Important

Please do not submit passwords, payment-card information, government identification numbers, health information or other highly sensitive personal information through a general Prisello Group contact form unless Prisello Group specifically requests it through an appropriate secure process.

Business and Partnership Enquiry Information

If you contact Prisello Group regarding business opportunities, partnerships, vendors or suppliers, we may process information such as:

  • Your name
  • Organization
  • Business email
  • Business phone number
  • Website
  • Proposal information
  • Service or product information
  • Partnership context
  • Commercial correspondence
  • Meeting notes
  • Follow-up history

Recruitment and Careers Information

If you apply for a role or submit your profile for future opportunities, we may collect information such as:

  • Name
  • Email
  • Phone number
  • Location
  • Resume or CV
  • Employment history
  • Education
  • Skills
  • Portfolio links
  • Professional profiles
  • Notice period or availability
  • Compensation expectations where requested
  • Interview notes
  • Assessment information
  • Role preferences
  • Other information relevant to recruitment

Additional recruitment notices may be presented where required.

Sensitive Recruitment Information

Prisello Group should avoid collecting sensitive or unnecessary candidate information unless there is a legitimate requirement and an appropriate process for doing so.

Media and Corporate Communication Information

For media, analyst, press or corporate enquiries, we may collect:

  • Name
  • Publication or organization
  • Role
  • Email address
  • Phone number
  • Enquiry details
  • Interview request details
  • Communication history

Information Collected Automatically

When you visit the Prisello Group website, certain technical information may be collected automatically by our website infrastructure, analytics tools or security systems.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic information derived from IP address
  • Referring URL
  • Pages viewed
  • Date and time of access
  • Session information
  • Click or navigation events
  • Website performance information
  • Error and diagnostic data
  • Security logs
  • Cookie or similar technology identifiers where used

We use this information for purposes such as security, website functionality, analytics, troubleshooting and improving the user experience.

Cookies and Similar Technologies

Prisello Group may use cookies, local storage, pixels, tags and similar technologies to operate and improve the website.

Depending on the website configuration, these technologies may be used for:

  • Essential website functionality
  • Security
  • Session management
  • Analytics
  • Performance measurement
  • User preferences
  • Marketing measurement
  • Campaign attribution

Essential Cookies

These are required for core website functionality or security.

Examples may include:

  • Security controls
  • Session handling
  • Form protection
  • Consent preferences
  • Load balancing

Where legally permitted, essential cookies may operate without optional marketing consent because they are required for the requested service or website operation.

Analytics Cookies

Where enabled, analytics tools may help Prisello Group understand:

  • How visitors find the website
  • Which pages are visited
  • Website navigation
  • Engagement
  • Device and browser patterns
  • Website performance

Analytics should be configured to minimize unnecessary personal-data collection where reasonably possible.

Marketing and Measurement Technologies

If Prisello Group later uses advertising or marketing measurement platforms, these technologies may be used to understand campaign performance and website conversions.

Examples may include:

  • Advertising pixels
  • Conversion tags
  • Campaign attribution
  • Remarketing technologies

Optional marketing technologies should be enabled only in accordance with applicable consent requirements and Prisello Group's actual cookie-consent configuration.

Where a cookie-consent tool is implemented, visitors should be able to:

  • Accept optional cookies
  • Reject optional cookies
  • Manage cookie categories
  • Change preferences later

How We Use Personal Information

Prisello Group may use personal information for the following purposes, as applicable.

Responding to Enquiries

We may use your information to:

  • Respond to questions
  • Route your enquiry to the appropriate team
  • Arrange meetings or calls
  • Provide requested company information
  • Continue business correspondence

Business Development

For legitimate business enquiries, we may use information to:

  • Evaluate an opportunity
  • Understand business requirements
  • Prepare discussions or proposals
  • Manage follow-up
  • Maintain business relationship records

Partnerships

We may process information to:

  • Evaluate potential partnerships
  • Communicate with prospective partners
  • Coordinate meetings
  • Review proposals
  • Manage approved collaborations

Careers and Recruitment

We may use candidate information to:

  • Review applications
  • Assess role suitability
  • Schedule interviews
  • Conduct recruitment assessments
  • Communicate hiring decisions
  • Prepare offers
  • Support onboarding
  • Consider candidates for future roles where permitted

Website Operation

We may process information to:

  • Operate the website
  • Maintain availability
  • Diagnose errors
  • Improve performance
  • Protect website security
  • Prevent abuse
  • Manage forms

Analytics and Improvement

Where appropriate, we may use website analytics to:

  • Understand website usage
  • Improve navigation
  • Evaluate content performance
  • Measure campaign effectiveness
  • Improve digital experiences

Corporate Administration

Information may be processed for:

  • Record keeping
  • Internal administration
  • Legal correspondence
  • Audit requirements
  • Compliance
  • Dispute management
  • Risk management

Communications

Where permitted, we may use contact information to send relevant Prisello Group communications.

Marketing or subscription communications should provide an appropriate way to unsubscribe or withdraw consent where required.

Basis for Processing

Prisello Group processes personal information only where there is an appropriate purpose and lawful basis or permitted ground under applicable law.

Depending on the interaction and applicable legal framework, this may include:

  • Your consent
  • Processing necessary to respond to an action or request initiated by you
  • Processing connected with an employment or recruitment purpose
  • Compliance with a legal obligation
  • Other grounds expressly permitted by applicable law

Where consent is the relevant basis, Prisello Group should request consent in clear language and provide a practical method for withdrawing it.

Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal, and certain information may still need to be retained where required or permitted by law.

Purpose Limitation

Prisello Group should use personal information for the purpose for which it was collected or for another purpose that is permitted under applicable law and reasonably connected to the original interaction.

We do not intend to collect personal information simply because it may be useful in the future.

Where a materially new purpose requires additional notice or consent, Prisello Group should provide it before carrying out that processing.

Data Minimization

Prisello Group aims to collect only the personal information reasonably necessary for the relevant purpose.

For example:

  • A general corporate enquiry should not require a resume.
  • A careers application may require professional history but should not require unrelated personal information.
  • A newsletter signup should generally require only the information necessary to manage the subscription.

Forms and internal workflows should be reviewed periodically to remove unnecessary fields.

How We May Share Personal Information

Prisello Group does not need to sell personal information to operate its corporate website.

We may disclose personal information in the circumstances described below.

Within Prisello Private Limited

Information may be shared internally with employees, directors, authorized personnel or relevant functions where needed for the stated purpose.

With Prisello Group Portfolio Businesses

If your enquiry relates to DigiPix Media, DigiPix Flow or Aayuvedic Herbals, Prisello Group may route or share the relevant information with the appropriate team responsible for that business.

For example:

  • A software-development enquiry may be routed to DigiPix Media.
  • A CRM enquiry may be routed to DigiPix Flow.
  • A product or consumer enquiry may be routed to Aayuvedic Herbals.

Only information relevant to the enquiry should be shared.

Service Providers

Prisello Group may use external providers to support functions such as:

  • Website hosting
  • Cloud infrastructure
  • Email delivery
  • Business email
  • Security
  • Spam prevention
  • Analytics
  • CRM
  • Form processing
  • Recruitment systems
  • File storage
  • Communication
  • Monitoring

These providers may process personal information on Prisello Group's behalf according to the services they provide.

Prisello Group should select providers appropriate to the nature of the data and maintain contractual or other safeguards as required.

Professional Advisers

Information may be disclosed where necessary to:

  • Lawyers
  • Accountants
  • Auditors
  • Consultants
  • Insurers
  • Other professional advisers

subject to appropriate confidentiality obligations.

Legal and Regulatory Requirements

Prisello Group may disclose information where required or permitted by applicable law, legal process or valid regulatory request.

This may include disclosure to:

  • Courts
  • Regulators
  • Government authorities
  • Law-enforcement authorities
  • Authorized legal representatives

Corporate Transactions

If Prisello Group or part of its business undergoes a merger, acquisition, financing, restructuring, sale, transfer or similar transaction, relevant information may be disclosed or transferred as part of that process, subject to applicable legal requirements.

Sale of Personal Information

Prisello Group does not intend to sell personal information as a standalone business activity.

If the company's practices materially change, this Privacy Policy should be updated before the new practice is implemented where required.

International and Cross-Border Processing

Prisello Group may use technology, hosting, communications or service providers that process information in locations outside the visitor's state or country.

Where personal information is transferred or processed across borders, Prisello Group should follow applicable legal requirements and implement appropriate safeguards where required.

Service-provider locations may change over time as Prisello Group's infrastructure evolves.

Data Retention

Prisello Group should retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for another period required or permitted by applicable law.

Retention periods may vary based on:

  • Type of information
  • Purpose of collection
  • Business relationship
  • Legal obligations
  • Contractual requirements
  • Security requirements
  • Dispute or audit needs

Illustrative Retention Approach

General Enquiries

Retain for the period reasonably required to respond and maintain relevant business records.

Business and Partnership Enquiries

Retain while the opportunity or relationship remains active and for an appropriate period afterward where there is a legitimate record-keeping need.

Recruitment Information

Retain for the recruitment process and, where permitted, for a reasonable period for future opportunities or record keeping.

Website Logs

Retain according to operational, security and infrastructure needs.

Marketing Preferences

Retain appropriate suppression or opt-out records where necessary to respect a user's communication preference.

Data Accuracy

Prisello Group aims to maintain personal information that is reasonably accurate where accuracy is relevant to the purpose of processing.

You may contact Prisello Group if information you provided is inaccurate or needs to be updated.

Prisello Group may request reasonable verification before changing information where necessary to protect against unauthorized requests.

Security

Prisello Group takes reasonable technical and organizational steps designed to protect personal information against risks such as:

  • Unauthorized access
  • Unauthorized disclosure
  • Misuse
  • Accidental loss
  • Alteration
  • Destruction
  • Security compromise

Security measures may include, as appropriate:

  • HTTPS
  • Secure cloud configuration
  • Access controls
  • Role-based access
  • Authentication
  • Secure credential management
  • Network and application security
  • Monitoring
  • Logging
  • Backup processes
  • Malware protection
  • Input validation
  • Rate limiting
  • Secure software-development practices

No website, network or storage system can be guaranteed to be completely secure.

Users should avoid sending sensitive information through channels that are not intended for that information.

Personal Data Breaches

If Prisello Group becomes aware of a personal-data breach, Prisello Group should investigate the incident and take appropriate containment, remediation and notification steps as required by applicable law.

Depending on the circumstances and applicable requirements, this may include notification to:

  • Affected individuals
  • Relevant authorities
  • Service providers
  • Internal stakeholders

Prisello Group should maintain an internal incident-response process proportionate to its systems and data.

Your Privacy Choices and Rights

Depending on applicable law and the nature of your relationship with Prisello Group, you may have rights relating to your personal information.

These may include the ability to:

  • Request information about processing
  • Request access to relevant personal information
  • Request correction or updating of information
  • Request erasure where applicable
  • Withdraw consent where processing is based on consent
  • Raise a privacy grievance
  • Nominate another person to exercise rights where applicable under law
  • Exercise other rights available under applicable law

The exact scope of these rights may depend on the law in force, the type of processing and the circumstances of the request.

How to Exercise Your Rights

Privacy Request Process

To submit a privacy-related request, contact:

Prisello Private Limited
Privacy / Grievance Contact

Email: privacy@prisello.com

Include

To help us process the request, provide:

  • Your name
  • Contact email
  • Nature of the request
  • Relevant Prisello Group interaction
  • Information reasonably required to identify the relevant records

Prisello Group may request reasonable identity verification where necessary to protect personal information from unauthorized access or deletion.

Where Prisello Group relies on your consent for a particular processing activity, you may withdraw that consent through the method provided for the relevant service or by contacting Prisello Group.

Where practical, withdrawing consent should be reasonably as easy as giving it.

Withdrawal does not automatically require Prisello Group to delete information that must be retained or processed under another applicable legal basis or legal requirement.

Grievance Redressal

If you have a concern about how Prisello Group handles your personal information, contact the designated privacy or grievance contact.

Contact

Email: privacy@prisello.com
Business: Prisello Private Limited

Prisello Group should provide an appropriate internal process for reviewing and responding to privacy grievances.

Where applicable law provides a further complaint mechanism with a competent authority or data-protection body, individuals may use that mechanism after following the applicable process.

Marketing Communications

Where Prisello Group offers optional email updates or similar communications, we may use information provided for that subscription to send the requested communications.

You Should Be Able To

  • Unsubscribe using the link in the message
  • Change relevant preferences where available
  • Contact Prisello Group to withdraw consent

Transactional or service-related messages may still be sent where they are necessary for an active interaction or relationship.

Do Not Send Sensitive Information Through Marketing Forms

Newsletter, general contact and marketing forms should not be used to submit:

  • Passwords
  • Financial account credentials
  • Card details
  • Health records
  • Government identification documents
  • Authentication codes
  • Private security information

If Prisello Group requires sensitive information for a specific legitimate process, it should use a dedicated secure workflow and provide appropriate notice.

Recruitment Privacy

Candidate information should be used only for appropriate recruitment and employment-related purposes.

Prisello Group may use candidate information to:

  • Evaluate suitability
  • Contact candidates
  • Arrange interviews
  • Conduct role-relevant assessments
  • Maintain recruitment records
  • Prepare offers
  • Support onboarding
  • Consider future positions where appropriate and permitted

Candidate information should be accessible only to individuals who require it for the recruitment or employment process.

Where third-party recruitment platforms or assessment tools are used, their privacy practices may also apply.

Employee and Contractor Information

This public website Privacy Policy is not intended to replace internal employee, director, consultant or contractor privacy notices.

Prisello Group may provide separate notices, contractual provisions or policies for people working directly with the company.

Children

The Prisello Group corporate website is intended primarily for business, corporate, careers and general informational use.

It is not designed as a service directed specifically to children.

Prisello Group should not knowingly use the corporate website to solicit personal data from children where such collection is not appropriate.

If Prisello Group learns that personal information of a child has been collected in circumstances requiring parental or guardian authorization, Prisello Group should take appropriate steps in accordance with applicable law.

Portfolio businesses may require separate child-related privacy rules depending on their services and audiences.

The Prisello Group website may link to:

  • Portfolio business websites
  • Social networks
  • Business platforms
  • Partner websites
  • Third-party services

Prisello Group is not responsible for the independent privacy practices of third-party websites or services.

A link does not mean that the third party is governed by this Privacy Policy.

Users should review the privacy information of the destination service.

Social Media

If you interact with Prisello Group through platforms such as LinkedIn or other social networks, the platform operator may independently process information according to its own policies.

Prisello Group may receive information made available through those platforms, such as:

  • Public profile details
  • Messages
  • Comments
  • Interaction data

Prisello Group's use of that information should remain connected to the purpose of the interaction.

Analytics and Third-Party Tools

Prisello Group may use analytics, performance, security and marketing tools as the website develops.

Potential categories include:

  • Web analytics
  • Tag management
  • Search performance
  • Performance monitoring
  • Error monitoring
  • Security services
  • Consent management
  • Marketing measurement

CRM and Enquiry Management

Prisello Group may store enquiry information in a structured customer-relationship or enquiry-management system.

This may include an internal or Prisello Group-operated CRM workflow.

Information may be used to:

  • Assign enquiries
  • Track responses
  • Maintain communication history
  • Prevent duplicate follow-ups
  • Measure enquiry outcomes
  • Improve business processes

Only authorized users should be able to access enquiry information according to their role.

External AI Services

If Prisello Group later uses external AI services to process form submissions, recruitment information, support conversations or other personal data, the company should first evaluate:

  • Purpose
  • Necessity
  • Data sensitivity
  • Provider terms
  • Retention
  • Training use
  • Security
  • Cross-border processing
  • Applicable consent and notice requirements

Website Forms

General Contact Form

May collect:

  • Name
  • Email
  • Phone
  • Company
  • Enquiry type
  • Subject
  • Message

Careers Form

May collect:

  • Professional details
  • Resume
  • Portfolio links
  • Role-related information

Newsletter Form

If introduced, should generally collect:

  • Email
  • Optional name
  • Consent / subscription preference

Every form should provide an appropriate privacy notice or link to this Policy.

Information We Do Not Intend to Collect on the Prisello Group Corporate Website

Unless a specific secure process is introduced, the Prisello Group corporate website is not intended to collect:

  • Payment-card details
  • Online banking credentials
  • User passwords for third-party services
  • Medical records
  • Biometric data
  • Government-issued identification documents
  • Highly sensitive authentication information

Portfolio businesses may collect different information where necessary for their own services, subject to their respective policies.

Payment Information

Prisello Group's parent-company corporate website is not intended to operate as the primary payment or e-commerce checkout for DigiPix Flow, DigiPix Media or Aayuvedic Herbals.

Where a portfolio business processes payments, the payment process and associated privacy information should be governed by that service's applicable terms, payment provider arrangements and privacy notice.

Data Storage and Infrastructure

Prisello Group may use cloud infrastructure, hosting services, databases and storage systems to operate its website and internal business processes.

Security and location depend on the final production architecture and service-provider configuration.

Service Provider Management

Prisello Group should maintain reasonable oversight of providers that process personal information on its behalf.

Where appropriate, this includes reviewing:

  • Security
  • Confidentiality
  • Purpose limitation
  • Access
  • Data retention
  • Incident handling
  • Sub-processors
  • Contractual protections
  • Data location

The level of diligence should reflect the nature and sensitivity of the information involved.

Internal Access Controls

Personal information should be accessible only to people who need it for legitimate business purposes.

Prisello Group should use practical controls such as:

  • Role-based access
  • Least-privilege access
  • Account authentication
  • Access removal when roles change
  • Restricted administrative permissions
  • Secure credential handling

Data Deletion and Disposal

When personal information is no longer required and there is no legal or operational reason to retain it, Prisello Group should delete, anonymize or securely dispose of it as appropriate.

Deletion may occur from active systems first and later from backup systems according to backup cycles and technical limitations.

Links Between Prisello Group and Portfolio Businesses

Information submitted through Prisello Group should not automatically become available to every Prisello Group business.

Routing should be purpose-based.

For example:

  • Corporate enquiry → Prisello Group
  • Software project enquiry → DigiPix Media
  • CRM enquiry → DigiPix Flow
  • Wellness/product enquiry → Aayuvedic Herbals

This approach supports data minimization and limits unnecessary internal access.

Changes to This Privacy Policy

Prisello Group may update this Privacy Policy from time to time to reflect:

  • Changes to website functionality
  • New forms or services
  • New analytics or technology
  • Changes in internal processes
  • New portfolio interactions
  • Legal or regulatory changes

When the Policy changes, the updated version should show a revised Last Updated date.

Where required, Prisello Group should provide additional notice for material changes.

Previous Versions

As the policy matures, Prisello Group may maintain archived versions for transparency.

Prisello Group is an India-based company and should handle personal information in accordance with applicable Indian privacy and data-protection requirements, together with other laws that may apply to a particular interaction or jurisdiction.

Prisello Group should periodically review this Policy as India's digital personal-data framework and its implementation requirements take effect.

Where a visitor, customer, candidate or business interaction is subject to additional jurisdiction-specific requirements, Prisello Group should assess and implement those requirements where applicable.

Contact Prisello Group About Privacy

For questions, requests or concerns regarding this Privacy Policy or Prisello Group's handling of personal information, contact:

Prisello Private Limited
Email: privacy@prisello.com
Location: Uttar Pradesh, India
Website: prisello.in

Contact Prisello Group →